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Who are we?

For more than 55 years, the Potomac Chapter of International Society for Performance Improvement has been on the leading edge of evidence-based professional development in the fields of Human Performance Innovation and Organizational Health & Effectiveness in the Washington DC metropolitan area.  We focus on performance innovation that accelerates organizational health and agility, cultivates high performing teams, and liberates the superpowers of our members.

About you:

You believe that being better matters. As consultants, educators, and leaders in Federal, State, and Local Government, Education, Non-Government Organizations, Non-Profits, and Commercial Businesses you want to make our world of work a better place. You want to make a bigger impact in your world of work and want to learn, practice, and share evidence-based, "best-of-the-best" tools and mindset shaping performance innovation practices.


  • Tuesday, April 11, 2017 9:42 AM | Anonymous

    Ryan Borish is a member of the U.S. Department of Justice's Office of Inspector General. 

    Ryan is at an early stage of his young career and is looking forward to further exploring his core professional interests in organizational development and culture change with ISPI Potomac.  He is looking forward to engaging with the Chapter through the practical learning experiences, group discussions, and all that the ISPI and the Potomac Chapter has to offer.

    In his spare time, Ryan likes to get involved in his community. Ryan officiates high school basketball in Northern Virginia, volunteers at a local DC charity, plays on his office’s kickball team, and plays on his university’s alumni basketball team.  

    Please welcome Ryan to ISPI Potomac!



  • Tuesday, April 11, 2017 9:33 AM | Anonymous

    At ISPI Potomac we take great pride in providing you the resources to help you become smarter, faster, and better. We are helping members create bigger impact, make greater contributions, and, ultimately, make our world a better performing place. Performance expectations in Washington are changing and 92% of our members find our programs relevant to their career. 

    There’s no better time to engage in your future and support the Potomac Chapter than now! We are calling for nominations to fill our slate of Chapter leadership and to seek additional volunteers to fill critical committee roles. The ISPI Potomac Chapter is seeking nominations for all board positions.  They are:

    President.  The president conducts and administers the business of the ISPI Potomac Chapter.

    President-Elect & Session Chair.   The President-Elect assists the President in whatever capacity deemed necessary by the President and replaces him or her in case of death, resignation, dismissal or other contingency, and succeeds the President at the end of his or her term.  The President-Elect also provides Session coordination, bringing valuable learning experiences to the Chapter.

    Vice-President of Administration.  The Administration VP is responsible for official Chapter correspondence, documents, record-keeping and maintenance of the Chapter history.  The Administration VP also coordinates efforts of the Membership and Marketing committees.

    Vice-President for Finance.  The Finance VP is responsible for Chapter financial affairs.

    If you, or someone you know, would like to volunteer a few hours a month in support of the Potomac Chapter, please provide me a brief biography by April 12, 2017.  Chapter elections via survey will be sent to Chapter members on April 14, 2017, with election announcements sometime during the week of April 24th.  Terms begin on July 1, 2017.

    Please send nominating biographies to me at by April 12, 2017. 

    We will also be seeking additional champions and volunteers to staff several committees.  The opportunity to volunteer on these committees will be available on the ballot.

    The Potomac Chapter provides you access to the uncommon, yet extraordinary performance programs to help you remain relevant in these uncertain times.  I speak for all Chapter members (current and future) in hopes you will consider a role with ISPI Potomac. 


  • Sunday, March 12, 2017 3:36 PM | Anonymous

    Laura Lanham is a Career and Talent Development Consultant with over 15 years experience in assessment facilitation, career development, performance improvement, strategic planning, talent and leadership development, team development, training and instructional design. She helps individuals, teams and organizations Assess, Connect and Transition in order to achieve desired outcomes. Her process is succinct, effective and delivers a tangible ACTion plan.

    Laura received her Master of Science in Organization Development at Johns Hopkins University and her Bachelor of Science in Psychology at Towson University. She is MBTI certified and qualified to administer many other assessments. She is also a member of the National Career Development Association where she holds a Master Career Specialist (MCS) designation and received a Global Career Development Facilitator (GCDF) credential through the CCE. She is a volunteer for CAN, Christians are Networking, which helps individuals find jobs or transition to new careers. 

    Laura is a mom of three and loves the outdoors. She likes to hike, bike, swim and go for walks with her dog. She also enjoys reading and writing career related articles. She volunteers for her children’s activities too including coaching field hockey, guiding middle schoolers through the career exploration process and teaching elementary kids about finances and work through the Junior Achievement program. 

    You can contact her at:


  • Wednesday, February 22, 2017 1:22 PM | Anonymous

    March 21, 2017 for our next program:

    Creating Momentum Matters: Intervention Design with Practice-based Solutions

    Presented by:  Jim Angle, MS, MSW, FACHE, CEO Academy for Momentum

  • Monday, February 06, 2017 3:02 PM | Anonymous

    Save the Date for the ISPI Annual Conference 2017 in Montreal, Canada on April 30 - May 2, 2017


    Pre-Conference Session

    April 28th - 30th, 2017 

    Conference Session 

    April 30th - May 2nd, 2017 

    Education Sessions

    60-minute presentations are the backbone of the ISPI Conference. This format gives the presenter time to explore a case study, a set of tools, or a methodology, and allows attendees time to apply and try out what they have learned.

    New Developments in Technology FutureLab

    FutureLab is a new two-part format that emphasizes innovation and prepares participants for upcoming changes in their work.


    These 20-minute sessions are an excellent way for participants to invest just 20 minutes and come away with a functional understanding of a model, approach, concept or tool that they can really use tomorrow. For the 2016 ISPI Conference, 20-Minute Roundtables will be offered as a General Session, also fondly known as the Cracker Barrel session.

    HPT Case Study Competition 

    ThIS YEAR'S conference FEATURES:  

      1. FutureLab (area emphasizes innovation and prepares members for upcoming changes in their work, presentations are only 20 min.)
      2. Innovative Research (contemporary, futuristic topics, new approaches, creative solutions, tentative results)
      3. Innovative Developments in Performance Management (PM) and PI (new approaches in practice, (partly) not research based, might trigger new research)
      4. New Technologies that support PM and PI (technology-based solutions, technical challenges facing practitioners and showcase innovative technologies, advanced research and development in emerging technology)
      5. PI in Learning and Instructional Design
        1. Research to Practice (proven approaches, research informs practice)
        2. Applied PI (practical case studies of rigorous application of PI principles in instructional design)
        3. PI in Challenging Contexts (PI principles in instructional design beyond Western Europe and North America)
        4. Skill Builder (tools, models, software, games, Apps, hands-on application, exercises, or demonstrations – do they all work in the developing countries?)
      6. PI in Specialist Functions (like Personnel Development, Finance, Procurement, Asset Management, IT, etc)
        1. Research to Practice (proven approaches, research informs practice)
        2. Applied PM and PI (practical case studies of rigorous application of PI models, systems, tools in managing different types and sizes of organizations)
        3. PM and PI in Challenging Contexts (small or large scale, high complexity, developing countries, or specific organizations like schools, administration, government, etc.)
        4. Skill Builder (tools, models, software, games, Apps, hands-on application, exercises, or demonstrations: do they work the same for different sizes and types of organizations)
      1. PI in Management
        1. Research to Practice (proven approaches, research informs practice)
        2. Applied PM (practical case studies of rigorous application of PI models, systems, tools in organizational management)
        3. Performance Management in Challenging Contexts (small or large scale, high complexity, developing countries, or specific organizations like schools, administration, government, etc.)
        4. Skill Builder (tools, models, software, games, Apps, hands-on application, exercises, or demonstrations)
    3. MAVERICK  Presentations that feature out-of-the-box, forward-thinking approaches to PI or do not come out of the field but contribute new ideas and approaches that can inspire developments in PM and PI
  • Monday, February 06, 2017 2:55 PM | Anonymous

    Michael Randel is the founder of Randel Consulting Associates, a management consulting firm that leads organizations through change and growth. Michael is an experienced organization development consultant and facilitator who brings more than twenty years experience working with companies across more than thirty countries on five continents.

    Michael focuses his work on bringing people together to address the complex problems they face, and to achieve results together. As a result of his work, his clients are stronger, more successful and positioned for future growth.  Michael works across the spectrum of private, public and non-profit sector organizations to address their needs at individual, team, organizational and societal levels. 

    Michael is a new member of ISPI Potomac. He is also active in the Mid Atlantic Facilitators Network, and is recognized as a Certified Professional Facilitator by the International Association of Facilitators. The quality and influence of his work has been recognized by two recent global awards – he was presented with the Facilitation Impact Award by the International Association of Facilitators and Trust Across America/Trust Around the World lists him as a Top 100 Global Thought Leader in Trustworthy Business.

    Randel Consulting Associates is a team of experienced consultants who work with clients on change, facilitation and learning projects around the world. Their interest is in building the capacity of people in organizations to deliver great work that positively impacts on the world.


  • Monday, September 19, 2016 1:13 PM | Anonymous

    Our upcoming programs will be on:

    • Tuesday October 11th
    • Tuesday, November 15th

    Please save these dates and look for email announcements when registration has been opened.

  • Wednesday, August 10, 2016 11:40 AM | Anonymous

    Brent Hoard, a doctoral candidate (Instructional Design & Technology) at Old Dominion University, and Dr. Jill Stefaniak ( request your participation in a research study that will examine the relationships between specific production and development skills, and the instructional design workflow that you utilize in real-world projects.

    Participation in the study will entail participation in a speak-aloud session conducted over Skype between the participant and this study's investigators, along with an intake data questionnaire. It is estimated that participating in the study will take approximately 30-minutes.

    To indicate your interest in participating, please address an email to Brent Hoard ( and please include approximate days and times when you might be able to schedule the speak-aloud session.  Alternatively, you may also use the following form to indicate your interest in participation rather than respond via email.

  • Tuesday, July 26, 2016 5:12 PM | Anonymous

    Don Triner is currently serves as a member of the International Society for Performance Improvement (ISPI) Board of Directors and the ISPI Potomac Chapter is honored to have Don as a member. 

    As a member of ISPI's Board, and with over 25 years of performance experience in the military, federal, and private sectors, Don brings a unique and proven executive skill set to help lead ISPI forward as the premiere performance organization.

    Don currently serves as the Vice President, Performance Operations for Proofpoint Systems. Before joining Proofpoint, he was a Senior Executive Service member with the Department of Homeland Security (DHS) where he served as the Director, Operations Coordination Division; Acting Director, National Operations Center: and Director, Current Operations, During an exemplary career as a Coast Guard officer, he served in numerous command roles, taught at Training Center Yorktown and the US Coast Guard Academy, served as the head of assessment at the CG Leadership Development Center, and was the Director of CC Recruit Training. He retired as a Captain.

    Don is well published in the journals of our field, including PIQ, PI, HRD Quarterly, and the International Journal of Education Reform, collaborating with many notable ISPI members. He has led numerous complex performance analyses in multiple domains — military, public and private sector, and not-for-profit.

    Please join me in welcoming our esteemed colleague to ISPI Potomac!

    Bill Yeager, CPT

    President, ISPI Potomac Chapter 

  • Friday, July 22, 2016 2:09 PM | Anonymous

    As Director, Training & Development for DOJ’s Office of Inspector General, Dave oversees a variety of employee development initiatives for over 500 Auditors, Investigators, Attorneys and support staff.  He has held similar positions with the Department of Agriculture, Department of the Navy, the U.S. Customs & Border Protection Agency and as a contractor for the Department of Labor.

    Dave retired from the U.S. Navy as a Master Chief Petty Officer.   There, he held various positions such as Human Capital Strategy Policy Advisor for the Chief of the Navy Reserve; Special Assistant to the Deputy Assistant Secretary of the Navy; and Senior Enlisted Leader for a major Navy training program.  While in the Navy, he spent considerable time as an instructor and earned the Navy’s Master Training Specialist designation.   In 2002, he was selected as the Navy Reserve’s top Senior Enlisted Leader.

    Dave earned a Bachelor’s Degree in Business Administration; a Master’s Degree in Adult Education and Development and a Master’s Degree in Training and Performance Improvement along with a Master’s Certificate in the Phillip’s Return on Investment (ROI) methodology.  He also has earned the following certifications: 

    §  Certified Performance Technologist (CPT) from the International Society for Performance Improvement (ISPI)

    §  Certified ROI Professional (CRP) from the ROI Institute

    §  Certified Knowledge Manager (CKM) from the Knowledge Management Institute (KMI)

    §  Certified Trainer/Human Resources Development Consultant (CT/HRDC) from the International Board of Certified Trainers (IBCT).

    Dave is the Vice President, Membership Services for ISPI’s Potomac Chapter; the United States Director for the International Board of Certified Trainers (IBCT) and past Co-Chairman, Executive Board for the National Association for Uniformed Services (NAUS).  He also volunteers his time at the USO’s Warrior Center at Fort Belvoir. VA.    

    Please join me in welcoming David to ISPI Potomac!

    Bill Yeager, CPT

    President, ISPI Potomac Chapter 

ISPI Potomac Awards

ISPI Potomac is a multi-year recipient of both the ISPI Chapter of Excellence and Chapter of Merit Awards.


ISPI Potomac Sponsors

ISPI Potomac appreciates the support of our partners. 

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