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Upcoming events


THE 2018 International Society for Performance Improvement's Regional Symposium

October 18-20, 2018

Wayne State University, Detroit, Michigan 

In 2018, ISPI will embark on twelve months of storytelling...The Story of Performance Improvement. The art of understanding, listening, and telling are key elements to compelling and driving change. As consultants, we seek to understand the problems a client faces; as researchers, we try to listen to what the data tells us and compare to trends; and as trainers, we strive to tell a story that is compelling enough to transform the way we engage with and learn from one another. Each story begins with a problem, is filled with action, and ends with real results. ISPI has a story to tell!

More information on a special summer storytelling institute in Washington DC is coming soon!


Upcoming Events

    • Saturday, July 21, 2018
    • 8:00 AM
    • Sunday, July 22, 2018
    • 5:00 PM
    • A​​merican University - Spring Valley Building, Room 603

    Greetings Human Performance Leaders,

    Please join ISPI Potomac for a unique weekend of storytelling in Washington DC, Saturday, July 21 - Sunday, July 22, 2018!


    ​​A​​merican University - Spring Valley Building, Room 603

    4801 Massachusetts Avenue, NW

    Washington, DC 20016


    Saturday, July 21 & Sunday July 22, 2018

    8:00 am – 5:00 pm

    LUNCH Provided

    How much:

    ISPI Discount Rate: $95.00 for 2 days!

    We are thrilled to partner with ISPI International and our local sponsor, American University - School of Public Affairs, for an exciting weekend of learning and community building.

    Storytelling is the greatest technology that humans have ever created. Storytelling is the basis for almost everything in our society - the way we interact, build, communicate, live and dream. Keeping with ISPI Potomac’s focus on developing a Federal Workforce for the 21st Century, we believe Storytelling will be a critical skill to engage employees at all levels of our Federal Agencies.

    ISPI Potomac Chapter members receive a special discount rate of $95.00 to attend the Summer Storytelling Institute. That’s more than half-off the non-ISPI International rate. To take advantage of this best value rate of $95.00, please register on the ISPI website and use code POTOMAC18 at checkout OR contact ISPI staff or via phone at 301.587.8573.

    About our Storytelling Facilitator, Jessica Robinson from Better Said than Done!

    Better Said Than Done Founder Jessica Robinson studied filmmaking at NYU’s Tisch School of the Arts. She has been a regular commentator on WAMU, DC’s NPR station, is the author of the novel Caged, and most recently has a short story included in the anthology Roar: True Tales of Women Warriors.  Jessica performed her first story in 2007 and has been addicted ever since – performing stories for Story District, Perfect Liars Club, TEDx, SWAN Day, WIFV and any venue or corporate event in need of a great story. She has led storytelling workshops and presentations for INOVA Fairfax Hospital, K4Health at Johns Hopkins University, AAMC, Legal Services of Northern Virginia, SACC, the George Washington University School of Business, PRB, and AHRQ, as well as regularly teaching Better Said Than Done in-house storytelling workshops.

    We are excited to see you for an exciting weekend of Storytelling!


    Peter Baverso, Potomac Chapter President

Past Programs

Tuesday, June 19, 2018 Modernize the Customer Experience for the 21st Century, Design Thinking with Wilson Claure
Tuesday, May 15, 2018 Coaching the 21st Century Workforce, Evidence Based Coaching with Dr. Jennifer McCullough
Tuesday, April 24, 2018 think small, move fast, and embrace agility: Agile Teams with Zikiria Chaudhary
Tuesday, March 27, 2018 Training for Agile Teams, Essentials to create outstanding Training Sessions - Learn brain-based techniques to let the learners Learn with Nash Tripathi
Saturday, March 03, 2018 ISPI Potomac Design Thinking In Action Summit
Tuesday, February 20, 2018 Roll up your sleeves session - new performance innovation research
Tuesday, January 16, 2018 Next Generation Performance Analytics
Tuesday, November 14, 2017 Free Webinar - Performance, Organizational and Environmental Analysis
Tuesday, October 17, 2017 Leveraging the Basics to Design High Performing Work Systems
Tuesday, September 19, 2017 Agile Government is not an Oxymoron: Helping Agencies Sense and Respond in Today's Environment
Tuesday, August 15, 2017 Introduction to Human Performance Technology (HPT) - Presentation & Recorded Webinar Now Available
Tuesday, July 18, 2017 Disrupting Ignorance - What is Our Role?
Tuesday, June 13, 2017 Creating Project Alignment through Team Symbols and Visual Metaphors with Deep Insight Visualization
Tuesday, May 23, 2017 ISPI International Conference Magic Moments and the promise of Credentialing
Tuesday, April 18, 2017 Exploring the Learning Experience Canvas™ (Limited Seating)
Tuesday, April 11, 2017 1M Data Points - Using Behavioral Analytics to Improve Learning Outcomes (Members-Only Webinar)
Tuesday, March 21, 2017 Creating Momentum Matters: Intervention Design with Practice-based Solutions
Tuesday, January 17, 2017 Applying a Network Lens to Performance Improvement
Monday, December 05, 2016 2016 Chapter Holiday Mingle
Tuesday, November 15, 2016 Mobile − Advances That Support Human Performance
Tuesday, October 11, 2016 The Hint of Leadership: Advice for the Change Weary Leader
Tuesday, September 13, 2016 The vision statement: The single most overlooked factor in the HPT Model
Tuesday, August 16, 2016 Government Transformation: Treading Water or Riding the Wave
Tuesday, July 12, 2016 From Average to Awesome Team Centered Performance Improvement
Tuesday, June 14, 2016 Performance at the US Coast Guard
Tuesday, May 17, 2016 2016 ISPI Conference Debrief
Wednesday, March 16, 2016 ISPI CPT Certification
Tuesday, February 09, 2016 What are Needs?
Tuesday, December 08, 2015 ISPI Potomac Mingle 2015
Tuesday, November 10, 2015 Learning through Electronic Performance Support (EPS)
Tuesday, October 13, 2015 The Metrics of Any Kind of Performance
Tuesday, September 08, 2015 The Resilient Leader
Tuesday, August 11, 2015 Talent, Performance and a Costly Assumption
Tuesday, June 09, 2015 Accelerating your Career with the ISPI CPT Certification
Tuesday, May 12, 2015 Mindful Innovation: Using the HPT Model to Facilitate Sustainable Transformation
Tuesday, April 14, 2015 Let's Talk About Employee Development
Tuesday, March 10, 2015 Your Performance Improvement Questions Answered
Tuesday, February 10, 2015 ISPI Potomac Mingle
Tuesday, January 13, 2015 Strange Bedfellows: Data and Behavior in the Change Diagnostic Index
Tuesday, December 09, 2014 Best Places to Work and Employee Engagement
Tuesday, November 11, 2014 Organizational Analysis: What is it...and why should I care?
Tuesday, October 14, 2014 Coaching and feedback: Research and practices that you can actually use
Tuesday, September 16, 2014 Managing and Motivating Millennials: The secrets to engaging the next generation
Tuesday, August 12, 2014 Using LinkedIn to Learn From and Grow Your Professional Network
Tuesday, July 08, 2014 2014 ISPI Conference Debrief
Wednesday, June 11, 2014 Exposition: Keynote Presentation by Rick Rummler plus mini sessions
Tuesday, June 10, 2014 Rick Rummler presents Rediscovering Value

ISPI Potomac Awards

ISPI Potomac Chapter is the current recipient of both the 2016 ISPI Chapter of Excellence and 2016 Chapter of Merit.


ISPI Potomac Sponsors

ISPI Potomac Chapter greatly appreciates the support of our fine sponsors.  Please click on the links and visit our sponsors.

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