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Coaching the 21st Century Workforce, Evidence Based Coaching with Dr. Jennifer McCullough

  • Tuesday, May 15, 2018
  • 6:00 PM - 8:00 PM
  • World Learning, 1015 15th Street NW, 7th Floor


  • ISPI Potomac Member but student or retired
  • ISPI Potomac Members
  • Not an ISPI Potomac Member but student or retired
  • Not a member of ISPI Potomac

Registration is closed

What does it mean to be coaching the 21st Century Workforce? How is the relationship between managers and employees changing? How might performance innovators shape the conversation? Let's explore these and other questions during the session.

About our session

Our May session, “Coaching the 21st Century Workforce, Evidence Based Coaching" with Dr. Jennifer McCullough is a primer for shifting the conversation between leaders, front-line managers, as well as individuals and teams to focus on accomplishments in an agile workplace. According to prevailing thought, "The Workforce for the 21st Century must enable senior leaders and front-line managers to align staff skills with evolving mission needs. This will require more nimble and agile management of the workforce, including reskilling and redeploying existing workers to keep pace with the current pace of change. " (source https://www.performance.gov/PMA/).

Dr. McCullough’s evidence-based coaching approach is based on Costa and Garmston’s cognitive coaching model, which is an integrative and reflective coaching approach that incorporates self-efficacy, objective measurement, non-judgmental language, and continuous improvement. Cognitive Coaching is a tool to transform the conversations between managers and staff to enable growth at the individual and team levels, inspire continuous improvement and innovation, and empower the workforce. During the session you'll also learn more about upcoming training for ISPI volunteers on Cognitive Coaching.

Session Outline

Act One: Translating an evidence-based educational model to effect change in the 21st Century Workforce. 

  • Stages of proficiency development
  • Recall experiences in the stages (table group discussion)
  • Reflection activity on novice individuals or teams in their work environments now in terms of the stages of development 
  • Self-Efficacy
    • What self-efficacy is and what it is not
    • Importance of self-efficacy
    • Sources of self-efficacy
    • Cautions regarding self-efficacy and the novice

Act Two: Cognitive Coaching and Its Tools

  • Trusting relationship reflection activity (partner and whole group share)
  • General theoretical underpinnings of Cognitive Coaching
  • The coaching cycle and its tools (plan for reflective growth, collaborative reflection log, growth evaluation continuum)

Act Three: Attributes of a successful coaching relationship group discussion and reflection

Epilogue: How might we apply the evaluation continuum to support ISPI members in their workplaces?

About Jennifer

Jennifer McCullough, PhD, has designed and led mentoring workshops for multiple cohorts to train them how to mindfully coach educators. Jennifer began her career as a middle/high school teacher, then became a school and district administrator before transitioning to higher education where she immersed herself in cognitive coaching both in her employment at Virginia Commonwealth University and in her PhD program from The University at Albany, Albany, NY. Jennifer currently works for the U.S. Marine Corps in Human Centered Design (Human Systems Integration) where she is responsible for human systems integration for acquisition efforts that include satellite communications, tactical radios, situational awareness systems, and tactical radar systems.

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