Understanding the organizational and environmental factors that affect organizations and employees is vital in analyzing performance gaps. In this webinar, we will discuss the importance of conducting performance, organizational and environmental analysis in the HPT process and how to conduct a customer-focused performance analysis. Please click the link below to join the webinar: https://zoom.us/j/821326293
Dave Rudd is a Certified Performance Technologist (CPT) and the Program Chair and President-Elect of the Potomac Chapter. He has earned an MEd in Adult Education and Development and an MEd in Training and Performance Improvement. Dave is the Director, Training & Development for the Department of Justice's Office of the Inspector General.