Dr. Peter Honebein, Customer Performance Group
About the session
A presentation for trainers, designers, teachers, developers, subject matter experts, and others who passionately desire to transform boring commodity content and courses into compelling learning experiences. The Learning Experience Canvas helps designers integrate the perspectives of design thinking, customer experience, instructional theory, and human performance into a complete learning experience. Attend this presentation and learn how to:
About the Presenter
Dr. Peter C. Honebein, through his Reno-based consultancy Customer Performance Group, develops innovative employee and customer performance solutions in wildly different contexts for high priority, high visibility initiatives. He is retained by C-level executives, seasoned managers, and visionary entrepreneurs who appreciate creative evidence-based methods, systematic process, collaborative engagement, influential thought leadership, and speed. An adjunct professor at Indiana University and Boise State University, Dr. Honebein teaches graduate courses in human performance and instructional strategy. He is the editor-in-chief of Performance Improvement, author of the books Creating Do-It-Yourself Customers and Strategies for Effective Customer Education, and author of numerous journal articles in such publications as Educational Technology, Educational Technology Research & Development, and the Performance Improvement Journal.