Mobile − Advances That Support Human Performance

Mobile − Advances That Support Human Performance

Mobile devices are available anytime and anywhere. Mobile functionality and mobile geolocation are changing the way learning occurs. More than ever before current, relevant information, including training, manuals, and job aids are available at to the performer who is away from the office. More than ever before, we can collect information about use of assets and performance to describe the impacts at the point of performance. Should this increased access shape the way we provide training and support? What is needed to account for access when and where the person performs? This session will cover developments in mobile, geolocation, mobile learning, and human factors that impact decisions human performance technologists make about the use of mobile.

Session Outcomes

• Recognize instances in which learning on the mobile device supported or interfered with completion of a job.
  
• Identify the information that needs to be available and in what form so that the learner can successfully perform the job.
  
• Describe the impacts of the mobile decisions on context awareness.
  
• Describe how BIG data can be used to inform HPT decisions.

About Diana   

Diana R. Carl, Ed.D., of Diana R Carl LLC, has worked and published in human performance technology for 40 years since completing her doctorate at Indiana University. Her experience spans government, private enterprise, foreign government agencies, and academic institutions. She has been responsible for the introduction of technology-based systems domestically and internationally including satellite-based videoconference systems for post-secondary and continuing education, the first USPS learning management system, and the evaluation of technologies to support U.S. Coast Guard personnel. She planned and led the U.S. Department of Transportation pilot for mobile learning and performance support. Her juried publications cover evaluation of technology-based adult learning and the impacts of technology-based interventions on corporations and academic institutions.