Government Transformation
Treading Water or Riding the Wave
James D. Stockmal
President, Association for Strategic Planning
Governments at the local, state, and national levels have had a mandate for years to transform the way that they operate. Spurred on by the need for modern systems, cost containment, flexible processes, and legislation, governments went headlong into the brave new world of enterprise resource planning (ERP). The question needs to be asked. Did these labor-intensive, time-consuming, and expensive ventures deliver on the intended ROI? Did costs go down? Did services to citizens ultimately improve?
Today, governments are preparing for, and in some cases, grappling with a whole new set of complex forces. Are they, will they, be prepared to address the global demographic, economic, social and technological changes already underway?
From "citizen triage and risk management" to "School-in-a-Box" to "crowd sourced road conditions”, governments at the local, state, and national level are experimenting with new ways of delivering services in an affordable and effective way.
How are governments handling the pressures of "made for me public service" or "outcome-based legislation" or the "open talent economy"? Can the "borderless marketplace" momentum counter the rise of a “Brexititis” movement? James Stockmal will explore these issues and more, and provide real-world examples of how governments leverage design thinking and innovation to drive real transformation.
About the Presenter:
James Stockmal, President of the Association for Strategic Planning (ASP) has over 25 years of experience in strategy development and execution. Mr. Stockmal also serves as the President of the ASP National Capital Chapter.
Mr. Stockmal has employed a variety of strategic tools and methods for public and private sector clients. Transformation clients include the US Air Force, the US Army, the Navy Criminal Investigative Service (NCIS), the Millennium Challenge Corporation, NASA, the General Services Administration and NOAA. Commercial clients include the Royal Bank of Canada, Australian New Zealand Bank, the Bank of Montreal, CitiCorp, Aetna, Ford Motor Company, and Exxon Mobil.
Mr. Stockmal writes monthly articles on strategy development, execution and transformation for The Strategic Edge, a publication of the Association for Strategic Planning (ASP). He can be reached on Twitter: @stockmalj.