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Strange Bedfellows: Data and Behavior in the Change Diagnostic Index

  • Tuesday, January 13, 2015
  • 6:00 PM - 7:30 PM
  • World Learning, 1015 15th Street NW, 7th Floor, Washington, DC 20005


Payment options: Online using Paypal (credit cards) or at the door using cash or check (make out to ISPI Potomac).
Registration is closed
Strange Bedfellows: Data and Behavior in the Change Diagnostic Index

Dr. Victoria Grady, President PivotPoint Business Solutions, and Jinnie Lee Schmid, Founder, Change Navigators LLC


As a performance improvement expert, have you ever experienced the frustration of trying to apply objectivity and data to issues related to human behavior and organizational culture? The power of data and analytics has become commonplace in other industries, but it is still an emerging trend in the talent and performance management space. Explore case studies of a new tool that brings the power of analytics to our field by gathering and applying data to all phases of the project life-cycle. Data improves the quality of our analysis and thus the accuracy of our planning; assists in measuring, monitoring and course-correction around project milestones; and improves our ability to demonstrate results at the end of a project.

Participants will be able to:

  • Describe the importance and benefits of leveraging data at all phases of the project lifecycle.
  • Define "analytics," cite examples of how it is applied in a variety of industries, and explore how it is applied to the HPT industry.
  • Describe case studies in which The Change Diagnostic Index brought the power of data analytics to projects related to improving human behavior and organizational culture in the workplace.
  • Reflect on whether and how The Change Diagnostic Index could be used to support existing or upcoming projects in their own work.

Dinner and networking: 5:30-6:00pm

Presentation: 6:00-7:30pm



Victoria Grady, PhD is Assistant Professor, Department of Organizational Sciences and Communication, George Washington University, Washington D.C. and President/ Principal Consultant of PivotPoint Business Solutions, LLC. Her dissertation focused on the loss of stability suffered by organizations implementing change initiatives. Her original research and meta-analysis of human behavior and organizational psychology birthed The LOE Index® in 2008. Statistically validated in 2009, it has been used by 22 organizations, across 35 countries and five industries.

Jinnie Lee Schmid specializes in services related to improving individual and organizational performance, including coaching, facilitation of group processes, and consulting. Jinnie developed programs for clients such as Kodak, Coca Cola, and Cingular. She has been a change management expert, executive coach, training manager, and talent manager for the private sector, government, and non-profit sectors. Jinnie and her family live in Northeast Atlanta.

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